DHL SHIPPING IN EUROPE
Orders & shipping
Wann kommen die Produkte bei mir an?
If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
Womit versendet ihr?
Once we have received the order return, the refund will be processed within 14 business days.
Wie viel kostet der Versand?
Die Versandkosten werden dir im Warenkorb vor dem Bestellabschluss angezeigt.
Wohin versendet ihr?
Wir versenden aktuell die Ware innerhalb Deutschlands.
Retouren
Rücksendungsprozess
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Rückgabefrist
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most of our services and save time in the future.
Ungetragene Artikel
Bitte stelle sicher, dass alle zurückgegebenen Artikel ungetragen sind und sich in ihrem ursprünglichen Zustand befinden, inklusive aller Etiketten und Verpackungen.
Defekte oder fehlerhafte Artikel
Falls du einen defekten oder fehlerhaften Artikel erhalten hast, kontaktiere bitte umgehend unseren Kundenservice.
Umtausch
Wir bieten keinen direkten Umtausch an. Wenn du einen Artikel gegen einen anderen umtauschen möchtest, folge bitte dem Rücksendeprozess und gib eine neue Bestellung für den gewünschten Artikel auf.